WebBridgeHub
Legal

Privacy Policy

Last updated: January 1, 2026. This policy explains how WebBridgeHub collects, uses, and safeguards your information.

1. Introduction and Scope

WebBridgeHub, Inc. ("WebBridgeHub," "we," "us," or "our") operates the WebBridgeHub platform and associated services. This Privacy Policy governs how we collect, use, store, and disclose personal information when you access or use our website, applications, and services (collectively, the "Services"). This policy applies to all users, including customers, end-users, and visitors to our website. If you do not agree with our privacy practices, please do not use our Services.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our Services:

  • Account Information: When you create an account, we collect your name, email address, company name, job title, phone number, and billing address.
  • Usage Data: We automatically collect information about how you interact with our platform, including IP addresses, device identifiers, browser type, pages visited, timestamps, referral sources, and session duration.
  • Workflow Data: We collect and process data related to workflows you create, including structured workflow definitions, execution logs, and performance metrics.
  • Credentials and Integration Data: When you authorize third-party integrations or store credentials within our platform, we encrypt and store this information exclusively to execute authorized workflows on your behalf.
  • Support Communications: When you contact our support team, we collect email correspondence, chat logs, and any attached files or screenshots.
  • Payment Information: Payment details are processed securely through third-party payment processors. We do not directly store credit card information.

3. Use of Information

We use the information we collect for the following purposes:

  • Providing and personalizing the Services;
  • Authenticating your identity and preventing fraud;
  • Processing transactions and sending transactional emails;
  • Responding to support requests and providing customer service;
  • Monitoring system performance, security, and reliability;
  • Improving our features, functionality, and user experience;
  • Complying with legal obligations and enforcing our Terms of Service;
  • Sending marketing communications (with your consent where required by law);
  • Analyzing usage trends and optimizing our platform;
  • Investigating and resolving disputes.

4. Legal Bases for Processing (GDPR / CCPA)

For users in the European Union, we process personal data based on: (a) your explicit consent; (b) the necessity to perform our contract with you; (c) our legitimate business interests in improving our Services and preventing fraud; and (d) compliance with legal obligations. For California residents under the CCPA, we process personal information to provide Services you request, comply with legal obligations, and pursue legitimate business interests as permitted by law. You have the right to know, delete, and opt-out of certain processing activities. Contact us at [email protected] to exercise these rights.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We share your information only in the following circumstances: (a) with service providers who process data on our behalf under strict confidentiality agreements (e.g., cloud hosting, payment processors, analytics services); (b) with your explicit consent or at your direction; (c) when required by law, court order, or government request; (d) to protect our legal rights, privacy, or safety; and (e) in connection with a merger, acquisition, or sale of assets (you will be notified of any such change). Workflow execution data may be temporarily processed by cloud infrastructure providers to execute your authorized workflows.

6. Data Retention

We retain personal information for as long as necessary to provide Services and fulfill the purposes outlined in this policy. Account information is retained until you delete your account. Workflow execution logs are retained for 90 days by default and may be extended per your account settings. Deleted account data is purged within 30 days, except where retention is required by law. Backup copies may persist for an additional 90 days for disaster recovery purposes.

7. Security Measures

WebBridgeHub implements industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include: (a) encryption of data in transit using TLS 1.2 or higher; (b) encryption of sensitive data at rest using AES-256; (c) regular security audits and penetration testing; (d) restricted access to systems on a need-to-know basis; (e) secure credential management and vaulting; and (f) compliance with SOC 2 Type II standards. However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (pixels, beacons, local storage) to enhance your experience, understand usage patterns, and measure marketing effectiveness. Essential cookies are necessary for platform functionality. Analytics cookies help us understand how users interact with our Services. Marketing cookies track campaign performance and personalize content. You can manage cookie preferences through your browser settings or our Cookie Preferences tool. Disabling certain cookies may limit platform functionality. See our Cookie Policy for detailed information.

9. International Data Transfers

Your information may be transferred to, processed in, and stored in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your home country. When we transfer personal data internationally, we implement appropriate safeguards, including Standard Contractual Clauses and adequacy determinations where applicable. By using our Services, you consent to the transfer of your information as described in this policy. Residents of the EU and other protected jurisdictions have the right to inquire about our transfer mechanisms.

10. Children's Privacy

Our Services are not intended for children under 13 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to WebBridgeHub should contact us immediately at [email protected].

11. Your Rights and Choices

Depending on your location, you may have the following rights: (a) access your personal information; (b) correct or update inaccurate data; (c) request deletion of your information; (d) request restriction of processing; (e) data portability; (f) object to processing; and (g) withdraw consent. To exercise these rights, contact us at [email protected]. We will respond to verified requests within 30 days (or as required by applicable law). You may also opt-out of marketing communications by clicking the "Unsubscribe" link in emails or updating your notification preferences in your account settings.

12. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our Services after modifications constitute acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.