Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website or use our Services. They are widely used to make websites work more efficiently and to provide analytics and personalization. Cookies contain a unique identifier that allows us to recognize your device on subsequent visits. Most web browsers accept cookies by default, but you can control or disable them through your browser settings.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website and platform to function properly. They enable core functionality such as authentication, session management, security features, and load balancing. Without essential cookies, the Services cannot operate. These cookies cannot be disabled.

Analytics Cookies: These cookies help us understand how visitors use our website and platform. They collect information about pages visited, time spent on pages, referral sources, and user interactions. We use this data to improve user experience, identify technical issues, and optimize performance. Analytics cookies are not personally identifying.

Marketing Cookies: These cookies track your browsing activity across our site and third-party websites to understand your interests and deliver targeted advertising. They may be placed by third-party ad networks and exchanges. Marketing cookies enable us to show you relevant content and measure the effectiveness of marketing campaigns.

Preference Cookies: These cookies remember your settings and preferences, such as language selection, layout preferences, and cookie choices. They ensure that your preferences are applied on future visits, providing a more personalized experience without requiring you to reconfigure settings each time.

3. Third-Party Cookies and Trackers

In addition to first-party cookies we set directly, our website may include content, analytics, and advertising from third-party providers. These third parties may set their own cookies and tracking pixels to collect information about your browsing behavior. Third-party services we use include: Google Analytics (analytics), Segment (data platform), and advertising partners. These third parties have their own privacy policies and are responsible for their data collection practices. We recommend reviewing their policies for details on how they use cookies.

4. Local Storage and Similar Technologies

In addition to cookies, we use other client-side storage technologies such as local storage, session storage, and indexed databases. These technologies work similarly to cookies but allow for larger data storage capacity on your device. We use local storage to maintain your cookie consent preferences, save workflow drafts, and cache user interface state. These technologies are subject to the same security and privacy practices as cookies. You can clear local storage through your browser settings.

5. Web Beacons and Pixel Tags

Our website may contain transparent pixel images (web beacons) embedded in pages and emails. These pixels are used to track whether specific pages have been visited or whether emails have been opened. Pixel tracking helps us measure campaign effectiveness and identify user engagement patterns. Pixels are typically 1x1 pixels and not visible to the user. You can disable pixels by disabling images in your email client or browser, though this may affect the appearance of content.

6. Cookie Consent and User Control

When you first visit our website, you are presented with a cookie consent banner allowing you to accept, reject, or customize your cookie preferences. You can choose to accept all cookies, reject all non-essential cookies, or customize which categories of cookies we may use. Your consent is stored in local storage for 365 days. If you wish to change your cookie preferences after your initial choice, you can access the cookie preferences modal through the "Customize" button in the cookie banner. Your choices are respected across all WebBridgeHub domains.

7. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through settings. You can: (a) block all cookies; (b) block third-party cookies; (c) delete existing cookies; (d) receive a warning when a website attempts to set a cookie; or (e) set exceptions for specific websites. Browser cookie settings vary; consult your browser's documentation for specific instructions. Common browsers include Chrome, Firefox, Safari, and Edge. Note that disabling cookies may limit platform functionality and may prevent you from accessing certain features of our Services. Essential cookies cannot be disabled without impairing core functionality.

8. Do-Not-Track Signals

Some browsers include a "Do-Not-Track" (DNT) feature that sends a signal to websites indicating that the user does not want to be tracked. The DNT standard is not yet universally adopted, and there is no consensus on how websites should respond to DNT signals. WebBridgeHub currently does not respond to DNT signals, but we honor user opt-out choices made through our cookie preferences tool. If you wish to limit tracking, we recommend using our cookie customization options or disabling cookies and tracking in your browser settings.

9. International Considerations and Compliance

Cookie regulations vary by jurisdiction. The European Union's ePrivacy Directive and General Data Protection Regulation (GDPR) require explicit consent before setting most non-essential cookies. California's California Consumer Privacy Act (CCPA) provides rights to know, delete, and opt-out of certain cookies. Other jurisdictions have similar requirements. WebBridgeHub complies with applicable cookie laws by: (a) obtaining affirmative consent before setting non-essential cookies; (b) providing clear information about cookie types and purposes; (c) allowing easy management and deletion of cookies; and (d) respecting user privacy rights. Residents of protected jurisdictions can exercise their rights through our cookie preferences tool or by contacting [email protected].

10. Updates and Contact Information

WebBridgeHub may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable laws. We will post updates on this page with an updated "Last updated" date. Continued use of our Services after material changes constitutes acceptance of the updated policy. If you have questions about this Cookie Policy, our use of cookies, or your privacy, please contact us at: [email protected] or mail us at: WebBridgeHub, Inc., 123 Market St, San Francisco, CA 94105. We will respond to inquiries within 30 days.

11. Cookie Table Reference

For a comprehensive list of specific cookies and tracking technologies we use, including their names, purposes, retention periods, and whether they are first-party or third-party, please refer to the table below:

• wbh_session: Essential, first-party, stores your session ID for authentication, deleted on logout
• wbh_consent: Essential, first-party, stores your cookie consent preferences, retained for 365 days
• _ga, _gid: Analytics, third-party (Google), tracks user interactions and site performance, retained for up to 2 years
• segment_id: Analytics, third-party (Segment), tracks workflow and platform usage, retained for 1 year
• _fbp: Marketing, third-party (Facebook), tracks conversions and user behavior across sites, retained for 90 days